W.E.F. August 1st 2014
You may not modify or use the site in any way that Flames of the Forest has not approved in writing. Doing so violates our intellectual property rights.
Please refrain from uploading, distributing or otherwise publishing through this site any content that:
- is false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable.
- may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law.
- may contain software viruses, political campaigning, chain letters, mass mailings, or any form of spam. Do not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. Do not upload commercial content onto the site. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any submission.
What constitutes Intellectual Property?
All trademarks, service marks, and logos, text, copyrightable subject matter, images, graphics, designs and products appearing on this site belong to Flames of the Forest, or in some cases, to the party that authorized such use by Flames of the Forest.
Transactions
We reserve the right at any time after receipt of your transmitted order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation.
- If your credit card has already been charged for the purchase and your order is cancelled, we will promptly issue a credit to your credit card account.
- All prices on this site are subject to change without notice. Prices stated at the time the order is placed, apply.
- For information about our shipping and handling see our Shipping Policy on our site.
Flames of the Forest arranges for shipment of products purchased on the site, but we are not liable for delays in shipments as shipping schedules are estimates and cannot be guaranteed.
Privacy and Security Policies
Safeguarding the privacy and security of your personal information is especially important to us.
At Flames of the Forest, we value our customers and visitors to our website. We respect your concerns about the privacy of your personal information and data security.
Our Privacy and Security Policy (the “Privacy Policy”) is intended to protect your privacy and provide you with a safe and secure experience in fashion, style and shopping.
This privacy policy applies to our website hosted in India, namely, www.flamesoftheforest.in (the “Website”), and to our marketing and sales activities, including sales through our store locations in India.
Our privacy policy protects consumers providing information through our websites and stores and is not designed to protect business information. By using our website or providing information to us at our stores, you consent to the collection and use of your personal information.
In addition to reviewing our privacy policy, you should also read our Terms of Use for our website. Your use of our website constitutes your agreement to its terms and conditions.
Evolving Privacy and Security over time
As we continue to develop our website and update technologies to improve the services we provide, our policies will change over time. We encourage you to refer to this privacy policy from time to time to stay abreast of our most current privacy policy practices.
If you are a registered user of our website, we may notify you by email of material changes to our privacy policy using the most current email address you have provided to us. Your continued access and use of our website will constitute your acceptance of any changes or revisions to our privacy policy.
Summary of our Privacy Policy
This Privacy Policy explains and summarizes how we collect, use and protect your personal information as you interact with us online and through our customer and technical support. This Privacy Policy explains:
- What information Flames of the Forest gathers from users of our website.
- How Flames of the Forest uses the personal information that you share with us and that we learn about you because of our relationship.
- How Flames of the Forest uses "cookies" and "IP Addresses."
- What personal information, if any, Flames of the Forest may share about you with others and the conditions that protect your information if it must be shared.
- What kind of security measures Flames of the Forest takes to protect your information from loss or disclosure and how Flames of the Forest will inform you in the event of a security breach.
- The circumstances under which you can access the personal information you have shared with Flames of the Forest have that information corrected, restrict Flames of the Forest 's use of that information, and even have it removed from our records.
Additional information on Privacy and Flames of the Forest
Type of information our website and stores collect about you:
- Flames of the Forest collects information that you provide to us or that we learn about you from your use of our website or shopping at our stores.
- We receive and store information you enter on our website, provided to us at our stores, or given to us in any other way. For example, you may provide information to us when you register with our websites, sign-in, search, add items to your shopping cart, pay for an item, participate in a survey, contest or promotion, apply for a job, request to receive our marketing materials, or communicate with Flames of the Forest 's customer service department. As a result of those actions, you might supply us with such information as your name, address, phone number, email address, payment card information, and personal shopping and product preferences.
- In applying for a job with us, you may provide to us your name, address, phone number, email address, previous work experience, references and other personal information about your background and experience.
- We also automatically receive and store certain types of information whenever you visit our website. We might also receive information about you from other sources, such as in providing you exclusive offers that we think may be of interest. We may add these items to our account information.
- We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected with a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.
How Flames of the Forest uses your information
We use information we have collected about you to provide you with the absolute best shopping experience and the most current accessories. We do not sell your personal information to third parties for any reason. We do not disclose your personal information to unaffiliated third parties, or to our affiliates, who may want to offer you their own products and services unless you have requested or authorized us to do so.
We may share your personal information with third parties or affiliates of Flames of the Forest where it is necessary for us to complete a transaction you authorized or perform any activity you have asked us to do.
We may share your personal information with third parties or affiliates of Flames of the Forest with whom we have contracted to perform services on our behalf. All companies acting on our behalf are contractually obligated to keep the personal information we provide to them confidential. They use the personal information we share only to provide the services we ask them to perform.
We may disclose personal information about our customers as permitted or required by law, such as in connection with a subpoena or similar legal process, or in connection with a merger, acquisition or bankruptcy, as discussed further below. We may disclose information about you to protect against fraud and other crimes and to enforce our contracts with you.
We try to provide you with the information you need to make informed reasonable choices with respect to how our website uses or shares your information. Flames of the Forest collects and uses personal information from you in these ways:
Flames of the Forest or Flames of the Forest's authorized service providers may observe activities, preferences and transactional data (such as your IP address, browser type and operating system) relating to your use of our website. We may use this collected or logged information to provide better service, to facilitate our customers' use of the website, to track usage of the website, and to address security hazards. Flames of the Forest, or one of Flames of the Forest’s authorized service providers, may use this information to track aggregate traffic patterns throughout our websites for Flames of the Forest's internal analysis.
We collect information about you when you shop on our website. You may visit our site without registering, but if you wish to add merchandise to your shopping cart, create a wish list or use other special features offered on our site, you will need to provide us with certain information, including your name, address, phone number and email address, to open an account with us. We will assist you in creating a user id and a password to protect your account information. Similarly, if you wish to apply online for a job position with us, you will be required to submit relevant information about your background and experience.
We collect information about you when you purchase merchandise in our stores or sign-up in our stores to receive our marketing materials or apply for a job.
Our Security Practices
Our internal data security policies restrict access to customers' personal information to authorized employees. Authorized employees may use our customers' personal information for Flames of the Forest business purposes only. Our employees are bound by company policies that require them to maintain the confidentiality of our customers' personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination.
We maintain physical, electronic, and procedural safeguards that are designed to guard our customers' personal information. For example, for the security of your online visit to our website, we may make use of security system barriers, encryption techniques and/or authentication procedures.
Unfortunately, no data transmission over the Internet can be guaranteed to be secure. As a result, while we strive to protect your personal information, Flames of the Forest cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with our website.
What are cookies and how does our website use them?
Cookies are snippets of text sent to your computer from our website. These help our website to remember your information and help in retrieving this information. We may use cookies for some administrative purposes, for example, to store a password so that you do not have to input it every time you visit our website.
Cookies used will not contain information that will enable anyone to contact our customers via telephone, email, or any other means. If our customers are uncomfortable with the use of cookie technology, they can change their browser settings to refuse cookies. Some of our services, however, could be dependent on cookies and our customers may disable those services by refusing cookies.
Links to third party sites and websites containing our website’s branding
Our website may contain links to third party sites. Please be aware, however, that Flames of the Forest is not responsible for and cannot control the privacy policies of these other sites or their practices. We encourage you to read the privacy policies for these other sites, as they may differ from ours. This privacy policy applies solely to personal information collected by Flames of the Forest.
Contact Preferences and Accessing Your Personal Information
- You have choices when it comes to how Flames of the Forest uses your personal information.
- When you register online with our website or sign-up in our stores, you can choose not to receive information about merchandise, services and special promotional offers from us by direct mail and/or email.
- If you elect not to receive such product marketing information by direct mail or email, Flames of the Forest may continue to contact you as necessary to service your account and process your transactions. You can change your preferences by following the instructions for opting out at the end of the marketing email, or by following the instructions for account information on the website or by contacting customer service at www.flamesoftheforest.in / customer service or calling 98806 73144.
- Keeping your account information accurate and up to date is important so we can provide you with excellent service. If your account information is incomplete, inaccurate or outdated, please follow the instructions for My Account on our website to correct/update your account information online. You can also contact customer service at www.flamesoftheforest.in or customer service or calling 98806 73144.
- If you need additional assistance or wish to have more information about our privacy practices and practices, please call 98806 73144 and ask to speak to our Privacy Officer.
- This Privacy Policy applies to customer relationships established in India. Parts of this Privacy Policy may not apply to visitors outside India.
- Like every website, our website is accessible to an international audience. If you are a non-Indian visitor to our website, by visiting our website and providing us with data, you must acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. By providing us with your data, you consent to transfer of such data.
- If Flames of the Forest should ever file for bankruptcy or merge with another company, or if Flames of the Forest should decide to buy another business or sell or reorganize part or all of Flames of the Forest’s business, the company may be required to disclose your personal information to prospective or actual purchasers and other parties.
- It is Flames of the Forest's practice to obtain appropriate protections for information disclosed in these types of transactions. Flames of the Forest cannot, however, guarantee that our Privacy Policy will remain unchanged if Flames of the Forest is sold or merges with another company.
Our website is NOT for use by children
- Children are not eligible to use our website. We ask that minors (under the age of 18) only use our website under the supervision of their parents or guardians.
- Children under 13 years of age should not send any information about themselves, such as their name, address, email, phone number, photographs, videos, geo location information or other personal data to Flames of the Forest through its blog, contests entries, sweepstakes, promotions, or any other method, even with permission from a parent or guardian.
- If a child under the age of thirteen submits information through any part of our website, and Flames of the Forest becomes aware that the person submitting the information is a child under 13, we will attempt to delete this information as soon as possible. Because we do not ask for or knowingly collect any personal information from or about children under the age of thirteen, we do not use or disclose such information to third parties.
How else can I maintain my privacy online?
You should be careful to maintain the secrecy of your passwords and/or account information. It is your responsibility to take all precautions to protect your personal information and identity whenever you are online.
